Experience
Enterprise monitoring & infrastructure specialist
Senior systems administrator with 14 years across enterprise IT, NOC operations and managed services, most recently the enterprise monitoring subject-matter expert for a Fortune 500 energy company. Deep specialty in monitoring and observability platforms (PRTG, SolarWinds), Windows Server and VMware estates, and Fortinet and Cisco networking. Proven in highly regulated environments (aerospace, energy), vendor and contract negotiation, cross-team coordination and training.
Documentation-first work style suited to async and distributed teams. Based in Eastern Europe, so regular working hours cover European business hours and US overnight maintenance windows.
Track record
Professional experience
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2025 – Present
Independent Technology Consultant
Digitalis LLC · Remote, Eastern Europe
- Relocated internationally and established the consulting practice while researching AI-assisted media production and workflow automation (ComfyUI pipelines, LLM-based tooling).
- Designed and tested generative-AI production workflows; built self-hosted automation around storage sync, rendering pipelines and cloud services.
- Concurrently teaching and tutoring part-time, including summer instruction.
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2022 – 2025
Enterprise Monitoring Systems Administrator
ONEOK (Fortune 500) · Tulsa, Oklahoma, USA
- Served as the enterprise subject-matter expert for system and network monitoring across the company’s critical infrastructure; administered and maintained all monitoring platforms end to end.
- Negotiated vendor contracts, support agreements and feature roadmaps for monitoring tooling.
- Researched, developed and rolled out monitoring solutions for other IT teams; coordinated cross-department projects and trained NOC engineers and staff.
- Owned long-term monitoring strategy for critical systems; produced and maintained all system and contract documentation.
- Fielded 24/7 critical-issue support and performed all maintenance and updates for administered systems.
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2019 – 2022
Global Information Services Engineer
Collins Aerospace · Tulsa, Oklahoma, USA
- Administered remote client domains, network and server infrastructure for Collins Managed Information Services worldwide: on-premises and hosted VMware hypervisors and Windows Server estates.
- Provided Tier 3 critical support 24/7/365 to airline and airport customers; communicated problem analysis and status directly with clients.
- Performed all software updates, including third-party airline and vendor applications; followed ISO processes in a highly regulated aerospace environment.
- Managed technical and procedural documentation for global operations.
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2018 – 2022
IT Director (volunteer)
AWOO Association Inc. (nonprofit) · Tulsa, Oklahoma, USA
- Led a 5-person IT team supporting about 70 volunteer staff for community events; built and ran the organization’s full digital infrastructure (email, file share, communications, website, registration, LDAP).
- Owned the department budget and purchasing; built on-site event LANs and servers for registration and operations.
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2018 – 2019
Systems Administrator
SRP Companies · Tulsa, Oklahoma, USA
- Ran core business systems (Active Directory, Exchange/Office 365, VMware, Windows and Linux application servers) and the company WAN across 10 locations in the US and Canada.
- Owned directory access rights, business-system roles and email security; led workstation, software and mobile-device rollouts; trained new IT staff.
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2015 – 2018
Tier 3 NOC Analyst
SageNet · Tulsa, Oklahoma, USA
- Highest NOC escalation level below design engineering for managed client WANs and satellite internet service.
- Supervised field technicians on installations (networking hardware, satellite, digital signage, camera systems); worked primarily with Cisco and Fortinet equipment, SolarWinds and ticketing systems.
- Trained and supervised new employees and contractors; coordinated with project management and engineering to resolve rollout issues rapidly.
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2013 – 2015
Tier 2 Network Support
Nintendo of America · Redmond, Washington, USA
- Escalation point for complex consumer networking issues; mentored and trained new staff during peak seasons; contributed to knowledge base and internal tooling improvements.
Toolbox
Technical skills
- Monitoring & observability
- PRTG, SolarWinds, SNMP, central and remote management platforms. Primary specialty.
- Systems
- Windows Server 2003–2022, Windows XP–11, Active Directory, Exchange/Office 365, Linux (Ubuntu, RHEL), VMware and virtualization, RAID/NAS, rack-mount server hardware.
- Networking
- Routing and switching, WAN, Cisco, Fortinet, Aerohive, Meraki; DHCP, DNS, VPNs, firewalls/NAT; satellite data links.
- Automation & AI tooling
- Scripting (Python, Batch, some C++), LLM-assisted workflows, ComfyUI and generative-AI pipelines, n8n-style workflow automation.
- Practices
- Technical writing and documentation, vendor and contract negotiation, training and team leadership, ISO-governed and regulated environments.
Certifications & education
- Fortinet NSE 3 certification
- Software Design coursework, DigiPen Institute of Technology (Redmond, Washington, USA)
Languages
- EnglishNative
- SpanishElementary (A2)
- RussianBeginner (A1), actively studying
Contact now
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Tell me what you are building, where you are stuck, or what needs to work by Monday at 8 AM.